Overcomes customer skepticism
Visual evidence — like a worn brake pad or leaking fluid — turns service advisors into educators. Customers see the wear for themselves and no longer feel they are being sold to.
Supervisor App for workshops
Video inspections.
Built for workshops.
Powered by Pick My Car — replace verbal explanations with visual proof and grow repair order approvals with Supervisor App.
- Capture · Send · Approve
- 20–40% higher RO approvals
- Visual trust & transparency
Show & sell.
Build trust.
App to increase your repair order bill and build trust & transparency amongst your customers.
Video inspections
Boost your workshop with visual proof
Video inspections boost automotive workshop business by replacing verbal explanations with visual proof. Customers see exactly what their vehicle needs — not just hear about it.
Shops typically see repair order (RO) approvals rise by 20% to 40%, higher ticket averages, and stronger long-term trust.
20–40%
Higher RO approvals
↑
Ticket averages
✓
Customer trust
Why it works
Why does video inspection increase business?
Higher approval rates
When customers watch a quick, personalized 30-second clip of their vehicle on their phone, they are significantly more likely to authorize the work immediately.
Enhanced retention
Transparency breeds loyalty. Customers are more likely to return for future work and recommend your shop to others.
How it works
How does the process work?
Three simple steps from the service bay to customer approval.
Step 1
Capture
Technicians use the Supervisor app on their smartphone to record quick videos (about 30 seconds) of findings directly from the service bay. They can also add photos to highlight issues further.
Step 2
Send
The supervisor taps Send. Videos and photos are automatically sent to the customer as an SMS with a link to view the media.
Step 3
Approve
Customers review the visual report at their convenience and approve recommended repairs from their device. They also see a summary of all approved and declined items with the final amount payable.
Platform
Everything your workshop needs
Supervisor App connects the service bay, your team, and the customer in one visual workflow.
Videos & photos
1 video (30 sec) and 1–8 photos of parts to be repaired or replaced, with work description and estimated amount.
Web interface for analysis
All workshop data centralized for curated decision-making — track performance, customer interactions, and revenue at a glance.
Supervisor dashboard
Track jobs in progress, completed work, and post-completion tasks. Assign drivers and manage walk-in or pickup duties from one screen.
Key features
Key features of the app
Video inspections
Replace verbal explanations with short videos and photos from the bay. Customers approve with confidence when they see the issue themselves.
Payments
Share final invoice copy with payment link so customers pay from home or office — less time at delivery and a superior experience.
Videos
Technicians share repair/replacement videos with work description and estimated amount so customers decide with confidence.
Status
Keep customers informed from inspection through driver assignment for delivery at home or office.
Value added services
Share videos of car washing, sanitization, vehicle walkovers, and accessories to enhance revenue and avoid delivery disputes.
Preauthorisation
Seek pre-authorisation confirmed by customer via digital signature to avoid billing or delivery disputes.
App screenshots
See the Supervisor App in action
Analytics
Web interface for analysis
All data in one place for curated decision making.
The web interface provides curated decision-making with all workshop data centralized — enabling managers to track performance, customer interactions, and revenue at a glance.
100%
Completion tracking
20–40%
Higher RO approvals
Workflow
App flow
Numbers denote approximate interactions per vehicle entry.
01
Videos & photos
1 video (30 sec), 1–8 photos of parts to be repaired or replaced.
02
Texting & calls
8–10 texts, 1–3 calls to customer.
03
Update status
3–8 status updates throughout the process.
04
Assign driver
Assign driver for vehicle delivery.
05
Invoice sharing
Share final invoice with customer.
06
Future updates
Future update based on customer request.
Pricing plans
Flexible pricing plans for workshops.
Standard
Quarterly subscription
₹25,000
/quarter
500 vehicle entries Suitable for low and fluctuating demand
Enterprise
Custom
Subscription
Customised pricing based upon unique requirement
Typically for large workshop chains / OEM deals Tailored features, volume, and integrations
Taxes as applicable
Contact us
Get in touch with our team.
Please feel free to write to us for any queries related to the Supervisor application.
Ready to increase repair order bills?
Start using Supervisor App to show, sell, and build trust with every customer.